Updates & LAG Policy

 Contact me if you have any questions or want to buy

All pictures are either from my macro camera or my phone camera. I do not use anyone else's photos to keep my products true to what they are.


 Updates:

1. If there is no picture of the product, I just haven't had time to upload it. If you would like a picture of it, please message me and I'll send you one.


Shipping

     -I ship Mondays

    - I AM NOT RESPONSIBLE FOR SHIPPING DELAYS OR PACKAGE BEING DILIVERED TO THE WRONG ADDRESS

  - Dry goods and live orders will be shipped separately. Unless the orders are small enough to fit into the boxes I ship live orders in, then they will be shipped together



Dry goods:

  • UPS ground saver - $5-$20

  • USPS ground advantage - $5-$20


  • Please understand that shipping price may exceed $20 for large orders.


            Live Orders-


USPS-

-Priority Mail: $10- $20 (LAG If temps under 75F in your area, NO LAG if 85F+ or 50F-) 



UPS-

-2-Day Air: $12-$40 (LAG If temps under 75F in your area, NO LAG if 85F+ or 50F-) 

            -Next Day Air: $40-$60 (Required for temps that are above 85 degrees or below 50)




Live Arrival Guarantee (LAG) Policy:


-LAG is void if the package is delayed.

-You will be responsible for paying shipping for the replacement package For LAG, unless you want a refund, which is the total price of what was lost. You don't get refunded for shipping.


-When you qualify for LAG, you will either get the store credit at equal value to what you lost, or a refund of what you lost.


-Send pictures if your package arrives DOA. There is a 1-hour grace period.

-I am not responsible if the package gets delayed or mishandled during shipment.


Comments